Overview
Your privacy is very important to Readymix Qatar, and we understand how important it is to you. We want you to feel safe when dealing with us and are committed to maintaining your privacy when you do. We require our employees, suppliers, and partners to maintain confidentiality in accordance with applicable data protection laws. This privacy notice (together with our Cookie Policy and any other documents referred to herein) sets out the basis on which we process any personal data we collect from you, or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data. This Privacy Notice can be changed over time to comply with applicable laws or to meet our changing business requirements. Subject to applicable laws, the English version of this Privacy Notice will prevail over any version of this Privacy Notice in another language. We, Readymix Qatar Group, a member of Holcim with its registered office at Al Markhiya Street, PO Box 5007, Doha, State of Qatar (from now on referred to as Readymix, we, or us) will be the responsible controller for any personal data you provide us with in connection with our business relationship.
Definitions
By “Personal Data” we mean any information relating to an identified or identifiable natural person.
When does this privacy notice apply?
This Privacy Notice applies to the processing by Readymix Qatar of all Personal Data we gather or use in connection with your relationship with us as a customer or potential customer, supplier or any other stakeholder when you use our website, www.readymixqatar.com.qa (from now on referred to as our “Website”), our mobile apps (from now on referred to as our “Mobile Apps”), during services provided by us and when you interact with us. We will only use your Personal Data in accordance with this Privacy notice.
Who is responsible for your Personal Data?
Readymix Qatar is responsible for the processing of all Personal Data described in this Privacy notice. In this Privacy Notice we explain what Personal Data we process and for what purposes, and to which persons or entities the Personal Data will be provided.
How we collect and receive Personal Data
We may collect and receive Personal Data directly when you.
- Use or access our website.
- Communicate with us by email, telephone, or in writing.
- Register with us as a customer or supplier/service provider.
- For legal purposes.
Due Diligence Purposes.
Why do we use your Personal Data?
If you get in touch with us in person, by email, by telephone, in writing or through social media for the purposes of the relevant enquiry, your Personal Data is collected only to the extent necessary to reply to and answer your question or to respond to your complaints or requests (eg., to assist you with regard to any of our products/services or ongoing supplies). We will process your Personal Data based on our legitimate business interests in providing customer care or for any other legitimate business interests mentioned in section 5. We may use your Personal Data including special categories of Personal Data; for example full name, Qatar ID, contact details, email address, official documents related to your company and your correspondence with Readymix Qatar about your question and all other Personal Data necessary to answer your question.
Cookies
Cookies are small files of information which save and retrieve information about your visit to our website - for example, how you entered our site, how you navigated through the site and what information was of interest to you. Read more about how we use cookies in our Cookie Policy which is available on our website.
Who has access to your Personal Data?
The data we collect will be strictly handled by Readymix Qatar. If when a third party processes your Personal Data based on Readymix Qatar’s instructions, it acts as a data processor. We enter into an agreement with the relevant data processor for the processing of your Personal Data. In this agreement, we include obligations to ensure that your Personal Data is processed by the data processor solely to provide services to us and to ensure that the data processor has adequate safeguards in place and complies with the applicable data protection laws. (Ex - Cloud service providers).
How do we keep your data safe?
Readymix Qatar has taken adequate safeguards to ensure the confidentiality and security of your personal data. We are committed to ensuring that your Personal Data is secure. To prevent unauthorized access to, or disclosure of, your Personal Data, we have put in place physical, technical, and administrative safeguards to protect your Personal Data against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing. To protect the security of your information, where necessary, we use encryption technology when collecting or transferring Personal Data. Although we use reasonable and appropriate efforts to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our website or Mobile Apps via internet or similar connection.
Retention
We will retain Personal Data for as long as it is necessary to fulfil the purpose for which it was collected, the legal or business purposes of Readymix Qatar and in line with our data retention policies, or as required by relevant laws. When erasing Personal Data, we will take commercially reasonable and technically possible measures to make the Personal Data irrecoverable or irreproducible in accordance with the applicable laws.
Contact us
You can request access, rectification, review of processing, restriction, or erasure of your Personal Data that Readymix Qatar processes at any time by sending a request via the Contact Us page of our website. Any request must include the following information: your name and address and any other information which may identify you. We will make reasonable efforts to revise any Personal Data that is incorrect, and to update or change your information or preferences, as permitted by law. It may take several weeks to implement the changes. Should you have any questions about the processing of your Personal Data or this Privacy Notice, please. Contact: Readymix Qatar Al Markhiya Street PO Box 5007 Doha, State of Qatar Attention: Data Protection Officer To send an email to our Data Protection team click here